Hi, Abby

Diagnostic

Sync Diagnostic Notifications User Diagnostic

Issues Found: 1

Duplicate Contacts found in Salesforce — ACRs may be linked to wrong Contact. Merge contacts in Salesforce to resolve.

1. Craft User

ID 618612
Email m.lawton@ppentertainmentgroup.com
Username m.lawton@ppentertainmentgroup.com
Status active
sfContactId 003aJ00000SeyxaQAB
sfAccountId 001aJ00000WiZLaQAN
Membership Status Active
SF Modstamp 2026-05-06 14:57:48 CDT
Craft Organizations: 1
ID Title Role SF Account
437728 Artificial Ice Events Primary Contact 001aJ00000WlIUKQAZ

2. Salesforce Contact

Id 003aJ00000SeyxaQAB
Name Michael Lawton
Email m.lawton@ppentertainmentgroup.com
AccountId 001aJ00000WiZLaQAN
Craft_User_Id 618612
Site_Membership (none)
Last_Login (none)

3. Salesforce Person Account

Id 001aJ00000WiZLaQAN
Name Michael Lawton
IsPersonAccount true
PersonContactId 003aJ00000SeyxaQAB
Membership__c a0PaJ00000PvQUnUAN
RecordTypeId 012aJ000000j8JBQAY

4. Account Contact Relations (ACRs)

Found 1 ACR record(s)
ACR ID 07kaJ00000RMxqVQAT
Account 001aJ00000WlIUKQAZ (Artificial Ice Events)
Roles Primary Contact
Active true
Craft Org #437728 "Artificial Ice Events"

5. Membership Data

Type Individual
Account 001aJ00000WiZLaQAN (Person Account)
Membership ID a0PaJ00000PvQUnUAN
Status Membership Activated
Term 2025-08-01 to 2026-07-31
Type Individual
Account 001aJ00000WiZLaQAN (Person Account)
Membership ID a0PaJ00000PycEsUAJ
Status Expired
Term 2024-07-29 to 2025-07-31
Type Individual
Account 001aJ00000WiZLaQAN (Person Account)
Membership ID a0PaJ00000PyXjpUAF
Status Expired
Term 2020-07-01 to 2021-06-30
View 20 more memberships

6. Duplicate Contact Check

2 Contacts share this email
Michael Gallant
Contact ID 003aJ00000SeyxYQAR
Account ID 001aJ00000WiZLYQA3
ACR 07kaJ00000RMuzvQAD → Account 001aJ00000WlIUKQAZ (Former)
Michael Lawton Linked to Craft
Contact ID 003aJ00000SeyxaQAB
Account ID 001aJ00000WiZLaQAN
ACR 07kaJ00000RMxqVQAT → Account 001aJ00000WlIUKQAZ (Primary Contact)